I encourage you to read the details of this policy to understand my personal data management practices.
Who is responsible for processing your personal data?
Andy Bird Consultancy Limited of 71 Queen Victoria Street, London, EC4V 4BE, United Kingdom oversees the control and management of your personal data.
What kind of information do I collect from you?
- Personal contact details including your name, postal address, email address and telephone numbers
- Records of our written correspondence
- Notes I make and store anonymously about the key issues covered in our coaching, supervision, facilitation and/or general client conversations
- Details of any visits you make to my website and the resources that you access.
How do I use your personal data?
- To carry out the obligations arising from the commercial contracts entered into between us
- To provide you with information or services that you request from me, or which I think may interest you, where you have consented to be contacted for such purposes
- To improve the quality of my services
- To ensure that content from my website is presented in the most effective manner for you and for your computer
If you decide at any point that you do not want me to use your data in this way, please email me at firstname.lastname@example.org and I will make the necessary arrangements.
How do I protect your data?
I take all reasonable care to ensure the security of my IT systems and of your personal information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. I will not share your information with any other party unless consented to by you, other than as required by law, court order or other government or law enforcement authorities. Any personal notes referring to our coaching conversations will be stored anonymously and deleted securely no longer than three months after our coaching relationship comes to an end.
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My website administrator uses traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
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Links to other websites
Your right to access your information
You have the right to obtain a copy of the personal data I hold about you. I can provide you with that information further to a request in writing supported by sufficient information to identify you (I may need to request proof of identity in some instances). You have the right to request me to erase any information that I hold, and also to amend any information which you believe to be incorrect, and I will do so accordingly.